The standard of workmanship and attention to detail throughout the project was excellent. Each aspect of the project was managed closely and courteously by both Rob and Lee from installation through to electrics, flooring and tiling. So good to have one single point of coordination for continuity rather than facing off with multiple sub contractors. We felt RCM really cared about the customer experience and took great pride in their final end product. Our finished bathroom has met all expectations and we have had lots of admiring comments from friends and family. Our thanks to all at RCM for their hard work and we would not hesitate to recommend them to anybody seeking a quality installation.
I approached RCM after discovering numerous problems in my new property, RCM first helped me by completing a heat calc of my property, discovering that existing radiators were too small to allow my boiler to get any of the rooms up to temperature, meaning that my boiler was running constantly, RCM came and promptly installed the correct size radiators that allowed me to have a warm house over Christmas.
So then I didn’t hesitate to contact them when I developed slow running drains and malodours in my bathroom. They came out to investigate and found out (not to my surprise at this point) that the existing plumbing hadn’t been fitted correctly; I had an array of issues from pipes being too small in diameter to trying to make water run uphill! We agreed that to fix the existing problems and to stop anything worse happening in the near future that it would be best to change from the plastic fittings to a copper system as most of the pipework is completely inaccessible for maintenance.
They then spent time to help me plan an new bathroom with top quality materials and presented me with a full computer animated design of my new bathroom and an in-depth quote so I knew exactly what aspects we costing me what, allowing me to make adjustments to suit my budget.
I would recommend RCM to anyone who is looking for a great quality service where the “contractors” use their expertise to make the most out of the space you have giving you a product that truly suits your needs and is sensitive to the surrounding décor.
I wanted to say a massive heartfelt thank you to each and every one of you who helped to transform my house. Having never carried out building work before I was worried prior to it starting hoping I had picked the right team to do the job. I needn't have worried. Each and every single member of the RCM team I met, were professional, reassuring and very friendly. I had been planning this job in my head for the last two years and all of you together have managed to turn it into a reality. I have always loved my home, but I love it even more now. Thank you, thank you, thank you!
I'm extremely pleased with new bathroom which is both functional and stylish and finished to a high standard. Very thorough and supportive planning to ensure final product matches customer's ideal. Trades work cooperatively, well time-tabled to avoid clashes / over runs.
Any queries/ snags resolved promptly and professionally. An experienced, helpful service from start to finish. Thoroughly recommend.
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Happy New Year to all our existing and prospective customers from the RCM team!
2 weeks ago